Privacy Policy

1. Introduction

Welcome to Task Academy ("we," "us," or "our"). We are committed to protecting the privacy of our students, prospective students, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.tapovaninstitute.com), interact with our social media pages, or use our services, including data collected through our advertising campaigns on platforms like Google and Facebook.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit any personal information to us.

2. Information We Collect

We may collect personal information from you in a variety of ways. "Personal Information" means any information that identifies or can be used to identify you.

A. Information You Provide to Us

We collect information you voluntarily provide to us when you:

• Fill out an enquiry form or a "Get in touch" form on our website.
• Subscribe to our newsletter or updates.
• Contact us via email (taskacademy.co.in@gmail.com), phone (+918048052045), or our WhatsApp chat feature.
• Register for a course, seminar, or event.
• Respond to our advertisements on third-party platforms (like Facebook Lead Ads or Google Ads).

The types of personal information we may collect include:

• Contact Data: Your full name, email address, and phone number.
• Enquiry Data: The content of your message, your course of interest (e.g., CA, CPA, ACCA), and any other information you provide.

B. Information We Collect Automatically (Cookies & Tracking)

When you visit our website or interact with our ads, we may automatically collect certain information about your device and browsing activity using cookies and other tracking technologies (such as the Meta Pixel and Google Ads tag).

This information may include:

• Device & Usage Data: Your IP address, browser type, operating system, and pages you viewed on our site.
• Advertising Data: Information about which ads you've seen or clicked on, and whether you subsequently filled out a form ("conversion tracking"). This helps us measure the effectiveness of our campaigns and show you more relevant ads.

C. Information from Third Parties

We may receive personal information about you from third-party sources, most notably:

• Facebook (Meta): When you submit your information (e.g., name, email, phone number) through one of our "Lead Ads" on Facebook or Instagram.
• Google: When you click on one of our ads and submit information through a landing page.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to You: To answer your enquiries, provide information about our courses (CA, CPA, ACCA, etc.), and send you requested materials.
• For Lead Generation & Marketing: To contact you via email, phone, or SMS/WhatsApp regarding our upcoming batches, offers, and services that may be of interest to you. This is the primary purpose of collecting data from our ads.
• To Improve Our Services: To understand how visitors use our website and which courses are most popular.
• For Advertising: To create "lookalike" audiences for our ads, retarget visitors who have shown interest in our courses, and measure the performance of our Google and Facebook ad campaigns.
• To Send Updates: To send you our newsletter and other updates if you have subscribed.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Service Providers: We may share information with third-party vendors who perform services for us, such as website hosting, email delivery, and marketing analytics.
• With Advertising Partners: We share data collected via cookies and pixels (like your IP address and browsing activity) with our advertising partners (Google and Meta/Facebook) to help us target and measure our advertising.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (like the Meta Pixel and Google Ads tag) to:

• Ensure our website functions correctly.
• Analyse website traffic and user behaviour.
• Measure the effectiveness of our advertising campaigns.
• Deliver targeted advertisements to you on other websites (remarketing).

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email. You can also ask us to stop sending you marketing messages via SMS or WhatsApp by replying "STOP" or contacting us directly.
• Access and Correction: You have the right to request access to the personal information we hold about you and to ask for it to be corrected or updated.

To exercise these rights, please contact us at the details below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The "Last Updated" date at the top of this policy will indicate when it was last revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: